A nurse with a passion for design – is the director of the Innovation Consultancy at Kaiser Permanente. She has been with Kaiser Permanente since 2001 in roles that have encompassed finance, strategy, facilities design, and her current position in the Innovation Consultancy, which she began to build in 2003.

In her innovation and design work, Christi has partnered with IDEO to learn a human-centered design methodology and internalize it into Kaiser Permanente. Christi and her team have spent thousands of hours shadowing and conducting ethnographic observations in clinics, hospitals, and patients’ homes, and field-testing ideas in the front lines of health care.